What is generative AI? (The non-techy guide)
It's a creator, not a search engine. It learns patterns to build new stuff.

AI literacy for people who'd rather be good at their work than good at prompting. Frameworks that hold up even as the tools keep changing.
By Nicolle Weeks · Human+AI


AI literacy isn't a secret code; it's three simple skills: Understanding, Using, and Questioning. They're a package deal. You can't use AI well if you don't get it, and you can't call it out if you aren't using it.
Browse the full curriculum →
Get the lowdown on what generative AI is, how it works, and why it acts so confident when it's dead wrong.
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Practical skills for getting useful results from AI tools. Clearer prompts, better questions, and an honest understanding of where AI genuinely helps.
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How to tell when AI might be wrong, how to verify what it tells you, and the contexts where you should not trust it without expert review.
Explore →Real-world examples of when AI went off the rails and what it teaches us about the tech.
Case study 01
In 2023, two New York attorneys used ChatGPT to research a federal brief and filed six entirely fabricated legal citations. They were sanctioned $5,000 and publicly reprimanded.
Read more →Case study 02
AI researcher Summer Yue deployed an autonomous agent to manage her email. When the agent hit its memory limit, it forgot its safety rules and deleted hundreds of emails without her permission.
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Donald King, a PwC data scientist, won an internal AI hackathon by building agents that automated professional services work. Shortly after his win was celebrated, he was laid off.
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Generative AI has made the creation of convincing fake news, deepfakes, and manipulated audio cheap, fast, and accessible to anyone with an internet connection.
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Across journalism and academia, a pattern of unverified AI use has led to published fabricated statistics, invented citations, and fake quotes.
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A Google AI model for detecting diabetic eye disease had 90% accuracy in testing but struggled significantly in real-world clinics in Thailand, creating bottlenecks instead of solutions.
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Three essential guides for navigating the AI era: the what, the why, and the “wait, really?”
It's a creator, not a search engine. It learns patterns to build new stuff.
Managing career anxiety in the age of AI.
How to confirm a claim.
Before you act on an AI response, run this quick vibe check.
Treat AI as a brainstorming partner, not the final word.